SuperBig SB Adventures LLC will gladly exchange, credit or refund the purchase directly from superbigsb.com if returned within 14 days of the shipping date, unless otherwise stated herein.
Merchandise must be returned NEW, in its original condition at the time of purchase, in the original unopened packaging with original tags and tickets attached. No returns or exchanges will be accepted if the merchandise has been used or worn.
After we receive your item, out team will inspect it and process your refund. the money will be refunded to the original payment method you've used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.
If anything is unclear or you have more questions feel free to contact our customer support team.